The Role and Responsibilities of a Supervisor

Introduction

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Supervising is like parenting. These are two of the most important jobs any one can do, but few people are adequately prepared or trained to do them. Most people learn by trial and error with varying degrees of success. But both jobs are far too important to be left to chance and the good news is that you can learn with some help and guidance how to be successful in them. This article will help you to be a more effective and efficient supervisor.

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Supervisor's Role

In one sentence, write down what you think your main role as a supervisor is.
A role is a main activity or two that you are charged with undertaking

The answers could be:
· Provide leadership and collaborative direction to my staff;

· To be a team leader

· To ensure my staff have the human and physical resources to undertake their work in an efficient manner
Supervisor's Responsibilities

Learning Activity

What are your main supervisory responsibilities in your present job?
List them on a separate piece of paper (you should have 8 to 12). It is sometimes easier to think of these under two main headings: (a) job related and (b) people related.
Once you have a list, then rank them in order of importance.
When you have completed this activity, look at the examples other examples of supervisory responsibilities provided by the author.

Job Related

· Cost Control

· Equipment

· Goals

· Materials

· Plans

· Procedures

· Productivity

· Quality

· Standards

· Training

People Related

· Coaching

· Communicating

· Delegating

· Disciplining

· Leadership

· Managing yourself

· Motivating

· Supervising others

Learning Activity:

Current Obstacles & Challenges
What obstacles do you personally face now that makes it difficult for you to fulfil some of these responsibilities? They may stem (1) from you, (2) from your unit or (3) the organization as a whole. List then and then rank them in order of importance:

New Ways of Supervising

Over the years, the role of a supervisor has changed significantly from being a top down, autocratic order-giver to a team leader, coach and motivator.

· from ordering to asking; and consulting.

· from telling to listening and asking questions.

· from policing to coaching.

· from each person for himself to teamwork.

· from fear to mutual respect.

This change has come about, not because people are becoming "soft-hearted," but because it is now very clear that people are more productive if they are happy, motivated and upbeat. This takes place in an employee-friendly environment. The change is one of enlightened self-interest on the part of managers who decide what training is appropriate for their supervisors. They know that happy employees are productive employees.
Review and discuss about briefly the following chart "Leadership Styles"

Guidelines for Supervisory Behaviour

Without having a clear idea of what is acceptable behaviour for a supervisory, you are likely to model your behaviour after some role model in your life: a parent, a teacher, a boss. This could be good; but it could be disastrous if any of these people is dictatorial and demanding, or weak and indecisive.

A major benefit of this supervisory training program is that it provides you with guidelines about what is acceptable supervisory behaviour, and what is not. It also provides you with the skills to bring about this behavioural change. Once you know this, you will be more confident in what you do, as you won't be wondering whether you are taking the right action. Also, if you train with other people, you will all learn the same skill set and you will be able to help each other in the future when challenges arise.

Supervisor's Self-Assessment Survey

The Self-Assessment of Supervisory Knowledge, Skills and Attitudes survey below may look formidable but it effectively outlines the areas that you need to eventually master in order to become an outstanding supervisor. Don't be dismayed, you don't have to master all these areas in a month or two. It will take time and you will need to systematically work away at one or two areas at a time.

Most supervisors get promoted because they are "good on the job." They are hard working, productive. Hopefully, they are also loyal to the company and a good team player. While this is a good start to being a good supervisor, there are other skills they need to develop in terms of leadership: how to inspire, motivate, coach, delegate, discipline, plan, team-build etc. This is what this program is about.

Self-Assessment Survey Directions

Read through the list below without marking it up, then the second time around, Put a YES, NO or MAYBE to record what you think your skill or knowledge level is. This will give you a good idea where your strengths and weaknesses are

Supervisor's Self-Assessment Survey

Leadership

I have a clear understanding of the Company's goals and objectives

I understand how my role fits into the goals of the Company

I have a clear vision of the objectives of my area

I communicate the Company and area goals to the people under my supervision (my team) on a regular basis

I give frequent feedback to the people in my team to encourage their development and the achievement of their goals and objectives

I recognize and celebrate the successes of those in my team

I feel that the people in the Company are our most important assets

I believe that I treat others as I would like to be treated myself

I consciously work at setting an example of effective leadership

I am actively working on developing a positive self-image

My own enthusiasm is increasing the desire of my team to do better

Goal-setting

I have a written annual plan and personal performance goals which have been agreed upon by me and the person to whom I report

I work with my team regularly to help them set SMART goals that support their workplace development

I break down my annual goals into shorter-term goals

I review the progress of my goals regularly

I have a method for measuring and keeping track of my goal achievement

I ensure that the members of my team know on a regular basis the status of the Company's goal achievement

My goals for myself as a Foreman and for my team tie into the Company's goals

I set goals that stretch and challenge me

I achieve a high proportion of the goals I set

I enjoy challenges, and see them as opportunities for growth

Personal Productivity

I clearly understand my priorities

I spend only a small portion of my time in crisis management

I delegate work to others in an effective manner

My area of responsibility runs smoothly when I am not there

I accept personal responsibility when I make a mistake

I ensure that meetings I run have a clear agenda and start and finish on time

I plan my work in advance and work the plan

I rarely procrastinate or leave things to the last minute

I keep others informed, in advance, when I cannot meet their deadlines

Motivating Others

I give feedback on a timely basis

I know the people on my team well enough to understand what is important to them

I believe in the abilities of people on my team and communicate my confidence in them

I provide (or am instrumental in obtaining) training for the people on my team that they need to develop the skills necessary to do their job well

I ensure clear goals and expectations are set with those people who report to me

Morale in my department (team) is high

I always share credit for success

I ensure that people on my team are clear about what their responsibilities are

I ask questions and encourage people to find out answers to their concerns

I listen to the ideas of others

I am flexible in how things get done, providing the results are satisfactory

When things go wrong, I question what I could have done differently. I share responsibility.

Coaching for Success

I coach my people to help them achieve success in what they do

I provide one-on-one sessions with each person who reports to me

I ensure that during coaching sessions the other person(s) talk more than I do

I really listen to understand the concerns of others

I help others to be self-aware of the areas in which they deed to improve or develop

I support the goals set by individuals on my team

I help members of my team to be accountable for their goals and performance

I deal openly, constructively and promptly with any negative performance issues

I encourage and ask for feedback on my own performance from my team

Communications and Building Relationships

I listen to understand the other person's perspective before I give mine

I always wait until others have finished talking before I speak; I don't interrupt

I spend time planning important communications, written or oral

I develop strong business relationships with the people on my team as well as with suppliers and customers

When people bring to my attention my own negative performance issues, I respond in a non-defensive manner

I speak calmly to people, not raising my voice, regardless of the issue at hand

If I have an issue with someone, I always deal directly with them, I do not talk behind their back

I observe others' non-verbal communication to assess how they are really feeling

I maintain an open mind in most discussions

I seek and consider other people's opinions

Dealing with Performance Issues

I deal with performance issues on a timely basis

I allow others to explain their viewpoint before coming to a conclusion

I see dealing with negative issues as an opportunity to train and develop people

I make sure that clear expectations are set and agreed upon with the individual after a performance issue discussion

I am willing to accept that my perception of an issue may not always be right

I avoid argument, accusation and sarcasm

I encourage others on my team to be open about their mistakes so that we can make corrections and learn

Team Building and Synergy

I see my position as Foreman as being a team leader and that those I supervise are all members of my team

I ensure that my team and it's members have clear goals and expectations

I am willing to delegate responsibility to team members

I give regular feedback to the members of my team; not just about negative issues but I also regularly tell members of my team when them have performed well

Others see me as a team player

I follow through on commitments I make to team members

The results of team efforts are shared with members of the team (e.g. I do not take all the credit for my team's successes)

I actively promote team spirit and positive interpersonal relationships amongst the members of my team

As team leader, I move promptly to discourage behaviour by individual(s) in my team when such behaviour has a negative impact on team-building (e.g. "turf wars," "inner circles," "behind-back gossip" etc.

Managing Stress

I am aware of what causes me stress on the job and I manage those situations

I notice when team members are under stress and help them to deal with the situation

I discuss my concerns and problems with the person to whom I report

I do not take my work problems home, nor do I bring my home problems to work

I use small amounts of stress as a motivator

I enjoy most of the work I do

I strive to maintain a good balance between my workplace life and my home life

I eat a balanced diet

I exercise regularly

Enhancing Future Results

I am continually upgrading my skills

I am aware of areas I need to improve

I ask advice from people with more experience

I admit when I do not know something

I invest time in training or coaching others

I spend time weekly to study or read

I ask others regularly how they think I could improve

That is the conclusion of this article which I hope you have found helpful and informative.

Do check out my website too although it is not directly related to this subject, you may also find it interesting
http://www.ehomebiz.org

The Role and Responsibilities of a Supervisor

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Christmas Sales Bare-Tool DEWALT DC820B 1/2-Inch 18-Volt Cordless Impact Wrench (Tool Only, No Battery) Overview

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Presentations With Impact - 5 Effective Ways to Start Your Speech

When you begin your presentation you are at your most anxious. And that's entirely natural. No amount of planning, preparation or research will prepare you for your audience's response. Hence the anxiety. Natural anxiety. The flip side, of course, is that your audience is also anxious. They have read the program notes and heard the introduction but, they really don't know what impact you will have on them. And that is natural for any audience.

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The situation is perfect for you, the presenter, to make an instant impression. But note that you only have a few minutes in which to make that impression. Your first comments are very important to both you and your audience. Your comments provide the opportunity to set out your goals, your purpose and structure -- essential pointers for your audience to hook on to. Your opening words will establish your expertise and suggest to your audience what you can offer -- why your presentation will be either valuable or important to them. And don't forget that your opening should seize their attention from the beginning. To help you there are 5 effective ways to open your speech. You can use them on their own or combine them for even greater effect.

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A question. Asking a question at the start of your presentation is an effective opener. When you answer it you lay out the purpose of your speech, your subject, main points or thesis. A reference. You can make a reference to a time or event in history, politics or sport. When you do so, you establish context and relevance for your presentation. You set your points into a wider framework of experience and build their credibility. A quotation. Using a quotation that is relevant, interesting and erudite is also a useful opener. Be wary of anything that is over-used. Remember to cite your source and take advantage of something that is totally targeted to your subject. Choose something that maps your theme. Something that supports your main points. Drama. You can achieve a dramatic opening to your presentation with your own voice, amplified sound, music, images or film. Using action, activity and movement will stimulate your audience. They can't ignore it and they won't ignore it. Humor. Using humor to open your speech is an effective way to set the tone for your presentation and establish affinity with your audience. You can often combine this opener with a witty quotation or dictionary definition that establishes both relevance and authority. If you use humor in your beginning then you should aim to use it later -- with anecdotes or stories perhaps.

How you choose to begin your presentation depends on your subject, your audience and the tone you want to establish. A good beginning will set you up well for all that follows. It's true that a good opening is no guarantee of a good presentation. But it's equally true that a weak opening comes close to guaranteeing a weak presentation.

Presentations With Impact - 5 Effective Ways to Start Your Speech

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Child Abuse and Rejection - The Impact on Communities and Families

Children entering foster care and child protection are continually on the increase around the world. The most significant by-product that comes from family breakdown in respect to any child is rejection. Understanding why abuse and rejection takes place is imperative in the process of mending family relationships and providing the love and care our children so desperately seek and deserve.

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In 2010 there are around 35,000 children in Foster Care or Child Protection in Australia. In the United States of America there are over 500,000 children in Foster Care or Child Protection. The only thing that appears likely to slow this trend is the availability of families willing or capable of taking into their homes any more children other than those they may already care for. Or the facilities to place children where they will be looked after properly and receive as close as possible the love and attention they would normally receive in a functioning family home. Sadly, these resources are lacking.

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So what happens to kids who don't have this support, and why then is this epidemic of unwanted or abandoned kids so sharply on the increase around the world?

Maybe we can touch on a couple of things that may be contributing to this unraveling of family structures. Some statistics suggest that 1 in 3 girls experience sexual abuse as young children and somewhere between 1 in 4 to 1 in 6 boys. The reason to why the statistics surrounding males is not so accurately defined is likely due to the reluctance of men to come forward to disclose their experiences in this area.

These figures represent more than 25% of a population. Given Australia's population being around 22 million, there are likely to be in excess of 5 million people who are displaying harmful behavior patterns as a result of their past childhood experiences. America's population being around 308 million would then suggest over 70 million may be in need of healing from childhood sexual abuse. The United Kingdom with around 61 million would suggest that there is at least 15 million who may also require some help to find freedom from these hurtful past events.

As a victim of sexual abuse myself from around 12 years of age, now at the age of 59 and having been through an intensive healing process these past 6 years, I recognize many behavior patterns that I adopted throughout my life. These behavior patterns have been proven to be consistent in men and women of all ages throughout the world who have experienced similar types of abuse.

One of the behavior patterns that are quite common is the inability to handle the responsibility of raising children properly, or showing them the love they need to grow up confident that they are truly valued. In many cases the children, of abuse victims who are not healed, can become victims of their parent's out of control anger and are exposed to horrendous acts of violence. As a result we regularly hear of young children being physically abused which sometimes lead to the death of a child.

Being a victim of significant rejection as a child can also have similar results. Things such as parents divorcing or separating, which in itself seems to be a common ritual by many more people these days compared to years gone by. You have to wonder how much the divorces or breakups of high-profile people such as movie stars, highlighted so much throughout the media, influences people in making these decisions. You would think many people would be influenced by this thinking that if it's Ok for them to do it then it must be Ok for me. Strange how people can be so strongly drawn to similar attitudes of people who earn their living pretending to be somebody else for much of their lives.

Child Abuse and Rejection - The Impact on Communities and Families

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Magazine Article Writing - 3 High Impact Tips to Get Published

A lot of people are now trying to make money by writing and selling articles to magazines and other publications. Although this can be a very lucrative job, making it big in this field is a bit difficult due to stiff competition. However, you'll be steps closer to success if you apply these tips each time you write your articles:

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1. Know your audience. It's important that you have specific audience in mind when writing your articles so you can easily make them focused and targeted. Before you start writing, get to know the people who'll read your articles. Know their specific needs and demands. Know how they want your articles to be written. The more you give in to their demands, the more likely that you'll be able to impress them.

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2. Be different. Copying other's work and using other's writing style will not help you get recognized in this field. If you want publishers or editors to pay attention to your articles, you've got to offer something different; something that they've never seen before. Use a little creativity when writing your copies and always think out of the box. I can guarantee you that these will take you farther in this field.

3. Be an expert. It's crucial that you know your chosen topics inside out. Remember, your readers will rely on you and they'll expect to get nothing but solid data from your articles. Don't write unless you fully understand the subject matter. Read as many relevant resources as possible, do experiments if needed, and interview experts. Offering your readers with in-depth, solid, and detailed information can surely make your articles stand out from the crowd.

Magazine Article Writing - 3 High Impact Tips to Get Published

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The Social Impact on Drug and Alcohol Abuse

Everyday in the U.S. 136 people die from drug and alcohol abuse, and data from both government and private sources indicate that these numbers are almost 35% greater than reported 2 years ago. What this data doesn't disclose is the true impact that these deaths have on the family and loved ones of those who have died from the ugly insidious disease of drug addiction and alcoholism. While there has been a overwhelming attempt by the government and private agencies to step in with financial aid and policy in the form of treatment, support, and awareness programs for those affected by drug and alcohol abuse there is still much to be done.

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The lives of everyone who comes in contact with an alcoholic or drug addict are impacted: family, friends, and co-workers are directly affected while a spillover effect further touches those outside direct contact of the addicted. Many never seek the help of support groups out of shame, fear, denial, and other reasons while the disease of alcoholism and drug addiction continue to slowly eat away the lives of all they touch.

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Treatment from both 12 step groups and qualified professionals have shown significant success once the drug addicted and alcoholic become honest and accept their disease and seek out help, but until there is acceptance and a cry for help from the alcoholic or drug addict there little hope for recovery.

Accessibility to treatment and services for those affected by the addiction of drugs and alcohol has become easier in recent years and many who could not afford or find help now can. Insurance providers have become equally sensitive to the impact of drugs and alcohol and now have implemented coverage and resource for those covered under their insurance plans.

In the Southern California area, many treatment providers have made a shift in their approach to treatment by expanding upon the more traditional methods to include one on one, family based, and long term after care in a combination of 12 step meetings with group and private counseling. But before treatment can begin in most cases, intervention is required to reach the drug addict or alcoholic in a non-threatening environment.

What Is An Intervention?

An intervention is a planned attempt by family members and friends to help a chemically dependent person get help. Interventions have a high success rate when done under the guidance and supervision of a trained counselor and with the help of family and friends closest to the addicted person. Even when drugs or alcohol appear to have taken over one's life, it is still very powerful (and necessary) to be confronted with one's own behavior and the effects it has had on those people closest to one.

The role of family and friends in intervention is vital. There is strength in numbers when family and friends confront the abuser as a group. Yet even though they are sick and tired of trying to control their loved one's behavior, those closest to the addict tend to protect him or her from the consequences of drinking or using. Stopping such "rescue missions" is an essential part of intervention. The addict needs to fully experience the harmful effects of addiction. Getting into treatment, getting sober, and receiving appropriate psychiatric care and medication can greatly reduce symptom severity, thus helping the dually-diagnosed addict feel better and think more clearly. With such progress, he stands a much better chance of maintaining his substance abuse recovery and coping with psychological disorders.

The Good News

When the alcoholic and drug addict finally hit bottom and enter into a program of treatment, the viscous cycle of abuse has been stopped. With support from family and friends, the healing process of the addict/alcoholic can be applied in the form of 12 step meetings, and therapy. Many who were once hopeless find that through guidance and counseling they now have a life of meaning and usefulness. If you are concerned about a loved one who is abusing alcohol or drugs, call the Step-Up Recovery Team now 714-771-4522. Or visit their website at http://www.stepuprecovery.com

The Social Impact on Drug and Alcohol Abuse

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Christmas Sales Ingersoll-Rand 2130 1/2-Inch Heavy-Duty Air Impact Wrench 201

Dec 14, 2011 03:43:31

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Christmas Sales Ingersoll-Rand 2130 1/2-Inch Heavy-Duty Air Impact Wrench Feature

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Christmas Sales Ingersoll-Rand 2130 1/2-Inch Heavy-Duty Air Impact Wrench Overview

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Christmas Sales Ingersoll-Rand 2130 1/2-Inch Heavy-Duty Air Impact Wrench Specifications

The Ingersoll Rand 2130 1/2-Inch Heavy-Duty Air Impact Wrench offers the powerful performance and advanced features you need to get the job done right the first time. Its robust twin-hammer mechanism and composite housing provide superior ergonomics, and its durable design pays off in years of quality performance.

1/2-Inch Heavy-Duty Air Impact Wrench At a Glance: Provides 550 ft./lbs. max torque for heavy-duty professional jobs Multi-position power management for optimum control Fewer working parts minimize maintenance Lightweight reinforced aluminum hammer case for less bulk 1-year warranty

Featuring multi-position power management and easy-glide forward/reverse switches. View larger.

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Get Professional Performance
Like all of Ingersoll Rand's air impact tools, the 2130 Impact Wrench is an ideal choice for the discerning professional. With fewer working parts, simplified maintenance, and less wasted energy, this heavy-duty tool makes quick work of all your professional mechanic jobs. Use it for tire rotation, removing and tightening lugs, brake work, and much more.

550 Ft-Lbs Maximum Torque
The 2130 provides an impressive 550 ft./lbs. of maximum torque (50 - 500 ft./lbs. working torque) to tackle the tough jobs. At the same time, multi-position power management and an easy-glide forward/reverse switch give you reliable control for improved precision. And for smooth operation, the wrench features a full-stroke tease throttle.

Compact, Lightweight Design
Weighing just 4.2 pounds and measuring 7.25 inches in length, the 2130 can fit into tight spaces and won't put excessive strain on your wrists and hands. Its lightweight, reinforced aluminum hammer case also helps cut down on the bulk.

The 2130 is backed by a one-year warranty.

Ingersoll Rand Air Tools: Reliability and Power
Whether you're working in the shop, at the garage, or on a heavy-duty jobsite, you can depend on Ingersoll Rand air tools for quality and performance. Ingersoll Rand tools are powerful, durable, and easy to use, reducing downtown and improving productivity.

For more than 100 years, the company's advanced engineering, manufacturing, and service models have set a standard of excellence. Trust Ingersoll Rand to help you complete your work faster and easier than ever before.

What's in the Box
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Music Videos' Impact on People's Lives

The change from the old style of sound track to music video brought new reality and strong impact to the lives and behavioral procedures of people worldwide. As powerful marketing device to promote the sale of music recordings, a music video is a short clip of image that serves to ad an illustration to a piece of music or song.

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Because of its power to easily attract people, many web based companies host a large number of videos of music files that can be watched for free by users, as an active and important tool of their marketing strategies. Such is the case of YouTube, the largest video provider, Yahoo!, AOL and Musivideos and Metacafe Sites where you can enjoy well animated lyrics of the popular and latest music releases covering the famous artists, their hits and popular album reviews.

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Most of music and videos entertainment from YouTube are presented in a full version. in some case they are illustrated with dance music videos. A YouTube music video can be watched on the screen of your computer only because the server does not yet offer any music videos download option. Even so, you will find on YouTube music and watch music and videos of all type online, including hip-hop, pop, R&B, Latin, reggae ton rap, Hindi songs, country music, Christian, soul, MTV, rock, punk, gospel and concert music videos.

MTV is considered as the pioneer of music with video and this designation become popular since 1980s after MTV launched a VH1. In China for example, music accompanied with images were just known as MTVs because that network that brought this style to popularity in all Chinese territories.

Animation, filming, documentaries and even live action, such as sensual dance, are just some of film making styles used by experts to produce exciting singing videos, but some music videos are just made of different styles i.e. do not interpret images from the song's lyrics, making it less literal than expected. So, more than the simple sound, the music and song enriched with images have a strong power over the mood of thinking and acting of the new generations.

Music Videos' Impact on People's Lives

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Neiko Heavy-Duty 3/8" Conversion Chuck for Impact Drivers - Quick Change Shank - 1/2" Adapter for Impact Wrench

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• Chuck capacity 1/16" to 3/8", includes chuck key; excellent quality - made in Taiwan
• Heavy-duty carbon steel for durability, precision machined for smooth operation, CrV adapter

Christmas Sales Neiko Heavy-Duty 3/8" Conversion Chuck for Impact Drivers - Quick Change Shank - 1/2" Adapter for Impact Wrench Overview

Cordless impact drivers are one of the most popular power tools on the market today with small form-factor, excellent battery life and amazing power. Their main drawback is the quick-change receiver accepts only hex-shank accessories - unless you've got this conversion chuck. The quick-change hex shank locks securely into the driver's receiver and works like a regular drill, so you can use round-shaft drill, carving, grinding and polishing bits. And - unlike some conversion chucks - the chuck body is locked to the shaft so you'll able turn bits both right- and left-handed without causing jaws to loosen. As an added bonus, the unique adapter includes lets you attach the chuck to impact wrenches, ratchet handles or breaker bars with 1/2" square anvil. And used by itself, the adapter holds any 1/4" hex-shank bit; made of Chrome-Vanadium steel alloy for superior strength. Lastly, the quick-change shank can be removed from the chuck and the chuck attached directly to most 3/8" power cordless drill spindles with left-hand threaded screw. Dimensions: chuck diameter 1-5/16", length with quick-change shank 3-1/4" (1-15/16" without) total weight 6.2 oz. NOT FOR USE WITH PNEUMATIC TOOLS. Made in Taiwan.

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Limited Offer Today!! Neiko Heavy-Duty 3/8" Conversion Chuck for Impact Drivers - Quick Change Shank - 1/2" Adapter for Impact Wrench Christmas and Cyber Monday 2011 Deals

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